The insurance company was  experiencing slow processing times for claims due to the manual review and approval process. Agents found it difficult in finding relevant information and documents required for claims processing, which led to delays, errors, and additional costs, as well as negatively impact customer experience. The insurance company wanted to automate their customer support process and routine customer queries.

The solution is to introduce Alli, cognitive search that can provide information effectively and optimize your insurance data flow for maximum efficiency. Our cutting-edge solutions are designed to help insurers to search and retrieve relevant information from vast amounts of data stored in different formats. Additionally, allowing for agents to quickly process claims, accurately extract data from documents while providing superior customer experience.

Allganize's cognitive search AI solutions have had a positive impact on the insurance company's operations. Claims are now processed faster, and errors have been significantly reduced. The automation of workflows has also reduced the need for manual intervention, leading to significant cost savings for the insurance company. Allganize's solutions have had a transformative effect on the insurance company's operations, leading to faster, more accurate, and cost-effective processing of claims.